The Alchemy of Social Service
Pratibha Pai
I believe generosity and kindness are generative – they create new value.
Helping others gives you fresh, new perspective and keeps you from focussing
on your own problems. By shifting your focus to someone other than yourself,
you are reminded that you are not the only one in this world with problems.
Besides, meeting someone from a different socio-economic strata expands our
worldview & so our perspective shifts. It is a known fact that kindness
boomerangs. You show caring and values – and others are watching. You
become their role model. Today we live in a world that needs role models for
our youth to help reap what we keep touting as Demographic Dividends. When
you share your money, time or talent with others, you may discover that the
rewards are so great that you begin to share even more!
You will naturally become a more giving caring, sharing and honorable person
and feel more powerful, stand taller. So among other charities that I volunteer
my time & talent, I want to share the Chirag Story…a story of true alchemy.
When we started the project 14 years ago, I had a bunch of around 12 students
initially who were totally dedicated to being agents of change. We would
encourage students of business studies to use their knowledge to solve real
problems and bring about sustainable change. The group grew rapidly and I
found that the same lessons I had learned were still applicable. Students had
purpose and passion to be the change that was required. They put their minds
together to plan out everything – from partners at the grass roots, to vendors, to
innovative fund-raising techniques, and impeccable logistic arrangements and
implementation. While some kids spent evenings and weekends clubbing and
whiling away their time, these others were working towards a better India. They
improved their communication skills, learnt to work better in teams and took
responsibility for their decisions and actions. What I saw shine through in this
effort was Intrinsic Motivation – no money, no marks, just fulfillment. It
reinforced the belief that your life will be well lived when you live it for others,
as it will give you a sense of purpose and self worth.
Oddly enough all these young students who devoted so much time to bringing
about change also performed well in academics. To describe the process of
alchemy I would like to share the example of a young boy Pawan, who hailed
from Ulhasnagar, a distant suburb of Mumbai. Pawan came from a middle class
family, and was rather shy, awkward and lacked exposure. He was involved in
many social projects but seemed fascinated with rural work. He was so involved
in Project Chirag that when on the field he forgot he was shy and was
comfortable presenting in front of an audience, be it the villagers or donors. In
fact he was so passionate about the project that he chose to do his dissertation in
his final year on Project Chirag! A year later when Google came on campus like
many other batchmates he too applied for the placement process. And when the
recruitment team interviewed him they questioned him on his different choice
of his dissertation topic, as he was a business management student. His passion
and purpose shone through and he was the only student recruited that year by
Google. Today he heads a team at Google Singapore, and he still hasn’t lost his
humility & grounding. This process of building empathy, self confidence and a
solution-orientation was a common thread in the journey of many students who
were involved in social initiatives. It shifted their perspective from “me” to
“we” and made them think in a more inclusive way.
When I saw the transformation in students as a result of working in the social
space, we, at Project Chirag decided to start youth chapters in various schools &
colleges. And that brings me to another story of alchemy…a young high school
lad joined us on a visit to a village and was so moved that he set up a youth
chapter in his Mumbai school. They have adopted a rural school which they
visit every month and teach their rural counterparts music, sport and dance. It
has sensitized the urban youth to problems in the real world and it is heartening
to witness how these ambassadors of change help solve issues.
We know today that whether it is philanthropy, random acts of kindness, paying
it forward or any good deeds, they are all very powerful. It’s probably why
every religion & culture values and rewards performance of good deeds. There
are many benefits resulting from good deeds – some pretty obvious while some
of them you may not even have considered. When you do a good deed you are
of course helping someone -for example the homeless person or the street child
now may have some food to eat thanks to your generosity. However he has
received more than just a meal or two – he has received the message that he is
important and worth helping. This good deed warms his heart as it fills his
stomach – and it also warms your own heart and makes you feel good. You
cannot lift another without uplifting yourself. There is the pure joy that comes
from any kind of hands-on service.
Social service is a process of transforming oneself by converting problems into
ideas that change the world…both yours & theirs! Our job therefore, as mentors
to the youth is really to guide them through the spirit of social service, fire them
in the crucible of hard work, mold them into the process of continuous learning,
to emerge through this process of Alchemy as Human Resources as good as
gold.